Variation in Appearance & Substitutions
Gift baskets shown on this website are general representations of our gift selections. Our designs and inventory are constantly changing with the discovery of new items and trends and therefore we cannot guarantee that any two gifts will be exactly alike. You may rest assured that this will only enhance and not change the theme of your unique gift. We reserve the right to substitute an item with one of equal or greater value, due to availability of products and containers, seasonal changes, or any other reason.
- Orders received by 10:00 a.m. EST, Monday through Friday will generally be delivered the same day.
- Hand delivery available in Gaithersburg, Germantown, Darnestown, Boyds, Potomac, Derwood, Montgomery Village, Rockville, Damascus, North Potomac, Bethesda, Silver Spring and most of Montgomery County 9:00 a.m. – 6:00 p.m. EST, Monday through Friday. Local one day shipping is available for other Maryland locations.
- HAND DELIVERY ZONES
- Hand delivery fee in Zone 1: $15.00 (Gaithersburg, Germantown, Darnestown, Boyds, Potomac, Derwood, Montgomery Village, Rockville, N. Potomac, Clarksburg, Olney)
- Hand delivery fee in Zone 2: $25.00 (Silver Spring, Burtonsville, Bethesda, Chevy Chase, Poolesville, Ashton, Kensington) Contact us if your destination city is not listed.
- We must have the recipient’s phone number in order to make the delivery.
- We only ship within the continental United States.
- Most orders are shipped within 24 hours of receipt of order. If an order is received Friday (after 10 a.m.) through Sunday or on a holiday it will be processed on the next business day.
- To avoid a delay in delivery of your gift and additional fees, be sure that all recipient shipping information is correct.
- Fruit baskets are LOCAL HAND DELIVERY ONLY.
- Gift baskets (non fruit) are shipped via FedEx. FedEx does not ship to P.O. boxes, therefore USPS Priority Mail with delivery confirmation will be the shipping method if you are shipping to a post office box. USPS Priority Mail packages are delivered in approximately 2-3 days.
- FedEx and UPS shipping times: Gifts shipped from Maryland will ship by FedEx http://www.fedex.com/grd/maps/ShowMapEntry.do . For gifts shipped from Maryland, enter zip code 20878 for the most up-to-date map of ground shipping times to your recipient’s area. Find your state on the map and refer to the color key on the right side of the map to find out approximate shipping times to your location. FedEx delivery time is based on delivery to commercial locations. Shipments to residential or rural areas may extend shipping times.
- It is possible for shipping delays to occur during holiday and peak seasons.
- We will not ship chocolate items from May through late October, but we will replace chocolates with items that don’t melt such as chocolate flavored cookies, brownies etc. Chocolate is available for hand delivery.
- Gift basket prices do not include shipping and handling fees. Our secure shopping cart will calculate your shipping charges. Shipping and handling charges are based on the size and weight of the gift, the destination and the cost of our packing materials. If the shipping fee is less than the shopping cart calculation, your credit card will be charged the lower amount plus the cost of packing materials and price of the gift. Tracking information will be sent by e-mail when your gift has been shipped.
- An enclosure card is included in your gift basket with your personalized message if requested.